
Watch Technicians
As lead WordPress developer & technical SEO strategist at Upcoming Brand, I transformed Watch Technicians into a polished, user‑centric watch repair platform—building custom service pages, integrated booking forms, and performance optimizations to drive appointment bookings and client trust.
Project Context & Objectives
Watch Technicians provides professional watch repair, servicing, and restoration for luxury and vintage timepieces. Their objectives were to:
- Clearly present service offerings (battery replacement, full servicing, vintage restoration) with transparent pricing and process details.
- Streamline appointment scheduling via an online booking form and location finder.
- Build trust through technician credentials, before/after galleries, and customer testimonials.
- Optimize for performance & SEO to rank for local and niche queries like “watch repair near me” and ensure fast, accessible browsing.
Approach & Technology
- WordPress + Elementor Pro: Chose a lightweight, professional theme and crafted custom templates for Services, About, Gallery, FAQ, and Contact pages—each designed for clarity and conversion.
- Online Booking Integration: Embedded a multi‑step booking form using Elementor Forms, capturing service type, watch brand/model, and preferred drop‑off or pickup options.
- Custom Post Types & Galleries: Created a “Service” CPT to manage each repair offering and a “Project” CPT to showcase before/after restoration images in a filterable gallery.
- Performance & SEO Tuning: Applied WP Rocket caching, CSS/JS minification, WebP image optimization, and lazy loading—achieving sub‑2 s load times. Configured Yoast SEO for optimized meta titles/descriptions, LocalBusiness schema, and Service schema to improve SERP features.
Standout Functionality & UX Highlights
- Service Overview Grid: Icon‑driven cards summarizing each repair service with direct “Book Now” CTAs.
- Before/After Restoration Gallery: Filterable gallery highlighting past projects to demonstrate craftsmanship and build credibility.
- Sticky Booking CTA: Persistent “Schedule Repair” button ensuring easy access to the booking form on all pages.
- FAQ Accordion: Collapsible sections answering common customer questions about turnaround times, warranties, and shipping instructions—reducing support inquiries.
- Mobile‑First Design: Responsive layouts, thumb‑friendly navigation, and optimized media ensure a seamless experience on smartphones.
Results & Impact
- Enhanced Engagement: Fast load times and clear service navigation increased average session duration and reduced bounce on key pages.
- Higher Booking Rates: Streamlined booking workflow and prominent CTAs delivered an estimated 30% uplift in online appointment requests.
- Local SEO Growth: Optimized content and schema positioned Watch Technicians for top local search rankings (“watch repair [city],” “luxury watch servicing”), driving qualified organic traffic.